Here at BELLA ROSE POLE FITNESS LLC (“BELLA ROSE POLE FITNESS”, “we”, “us”, or “our”) in connection with the https://www.bellarosepolefitness.com/ website, the BELLA ROSE POLE FITNESS mobile application, any other website or mobile application that we own or control and which posts or links to this Privacy Policy (the “Sites”) to share with you what information we collect and how we use that information when you visit our Websites, access or use our products or services, or attend any of our classes, sessions, or events (together, “Services”).

 

PERSONAL INFORMATION WE COLLECT

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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HOW WE COLLECT INFORMATION

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​When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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HOW WE USE YOUR PERSONAL INFORMATION

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We collect such Non-personal and Personal Information for the following purposes:

To provide, operate and improve the Service, such as to enable you to make purchases of products and classes that we have listed on the Sites;

 

1. To provide our Users with ongoing customer assistance and technical support;

2. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages including by sending you announcements, updates, security alerts, and support and administrative messages;

3. For research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

5. Direct Marketing. If you are an existing customer of BELLA ROSE POLE FITNESS (for example, if you have placed an order with us), we may use the Personal Data you provided to send you marketing communications about BELLA ROSE POLE FITNESS products or services, where permitted by applicable law (unless you have opted out). In other cases, we ask for your consent to send you marketing information. We may use the information that you provide to us, as well as information from other BELLA ROSE POLE FITNESS products or services, such as your use of BELLA ROSE POLE FITNESS’s website and/or apps, to personalize communications and advertisements regarding our products and services that may be of interest to you. For registered users, this may include data collected from your interactions with our website and/or apps that are associated with your account;

6. Interest-based advertising. We may contract with third-party advertising companies and social media companies to display ads on our Service and other sites. These companies may use cookies and similar technologies to collect information about you (including the device data, online activity data and/or geolocation data described above) over time across our Service and other sites and services or your interaction with our emails, and use that information to serve ads that they think will interest you. These ads are known as "interest-based advertisements." You can learn more about your choices for limiting interest-based advertising, in the Your Choices section below and our Cookie Policy;

7. For compliance, fraud prevention and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyber attacks and identity theft;

8. To comply with any applicable laws and regulations.

 

 

 

HOW WE SHARE YOUR PERSONAL INFORMATION

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Service providers. Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing and risk and fraud mitigation).

Advertising partners. Third party advertising companies that collect information about your activity on the Site and other online services to help us advertise our services, and/or use hashed customer lists that we share with them to deliver ads to them and similar users on their platforms.

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Third party platforms. Social media and other third party platforms that you connect to the Service, such as when you use options to access the Service by logging into a social media platform. Please note, we do not control the third party’s use of your personal information.

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The public. Other users of the Service and the public, when you disclose personal information for public use. For instance, you may be able review a product that you purchased, and we will display your name along with the content you submit. We do not control how other users or third parties use any personal information that you make available to them. Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.

 

 

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YOUR CHOICES

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In this section, we describe the rights and choices available to all users.

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Access or update your account information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

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Privacy settings and location data. Users of our App can disable our access to their device’s precise geolocation in their mobile device settings.

 

Choosing not to share your personal information. If you do not provide information that we need to provide the Service, we may not be able to provide you with the Service or certain features. We will tell you what information you must provide to receive the Service when we request it.

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Third-party platforms or social media networks. If you choose to create an account through or connect the Service with another third-party platform, you may have the ability to limit the information that we may obtain from the third-party at the time you log in to the Service using the third-party’s authentication service or otherwise connect your account. You may also be able to control your settings through the third-party’s platform or service after you have connected your accounts.

 

CHANGES TO THIS PRIVACY POLICY

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We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Sites. If required by law we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail or another manner through the Service.

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Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

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HOW TO CONTACT US

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Please direct any questions or comments about this Policy or privacy practices to bellarosepolefitness@gmail.com.  Phone: 757.251.0026

 

BELLA ROSE POLE FITNESS COOKIE POLICY

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This Cookie Policy explains how BELLA ROSE POLE FITNESS LLC  (“BELLA ROSE POLE FITNESS”, “we”, “us” or “our”) uses cookies and similar technologies in connection with the www.fashionnova.com website and any other website that we own or control and which posts or links to this Cookie Policy (collectively, the “Sites”), along with the BELLA ROSE POLE FITNESS mobile application and any other mobile applications that we own or control and which posts or links to this Cookie Policy (collectively, the “Apps”).

 

What are cookies?

 

​Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.

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Other technologies

In addition to cookies, our Sites may use other technologies, such as Flash technology and pixel tags to collect information automatically.

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Mobile Application Software Development Kits (SDKs)

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We may use third-party software development kits (“SDKs”) in our Apps. A SDK is third-party computer code that may be used for a variety of purposes, including to provide us with analytics regarding the use of our mobile applications, to integrate with social media, add features or functionality to our Apps, or to facilitate online advertising. SDKs may enable third parties to collect information directly via our Apps.

 

CHANGES

Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.

 

TERMS OF SERCIVE 

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BELLA ROSE POLE FITNESS LLC (“We” or “BELLA ROSA POLE FITNESS”) is the operator of the website located at www.bellarosepolefitness.com (the “Website”). This Agreement governs your use of the Website and your purchase of any products or services from BELLA ROSE POLE FITNESS (the “Products” or “Services”).

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The Website and Products are offered subject to your acceptance of these Terms and Conditions (“Terms” or “Agreement”). These Terms constitute a legally binding agreement between you and BELLA ROSE POLE FITNESS, and you should read them carefully. By agreeing to these Terms, you also agree to the BELLA ROSE POLE FITNESS Privacy Policy, Online Return Policy and Shipping Policy, each of which is expressly incorporated by reference herein.

 

THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW OR IF YOU OPT-OUT. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE.

 

User Obligations

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By downloading, accessing or using the Website, you represent that you are at least eighteen (18) years old or the legal age of majority, whichever is greater, and you are agreeing to these Terms. You also agree to abide by all applicable local, state, and national laws and regulations with respect to your use of the Website. You further represent you shall at all times provide true, accurate, current, and complete information (and updates thereto) when submitting information to BELLA ROSE POLE FITNESS through the Website. You shall only use the Website as permitted by this Agreement, and you shall not use the Website or the Content for any commercial, political, obscene, illegal, or inappropriate purpose. BELLA ROSE POLE FITNESS reserves the right, in its sole discretion, to terminate your access to the Website for any or no reason. If you register for an account on the Website, you may be required to designate an email address and password, and there may be additional requirements as designated by BELLA ROSE POLE FITNESS from time to time. You agree to assume all responsibility concerning your use of the Website, including all activity occurring through your password (and related account access). You shall immediately notify BELLA ROSE POLE FITNESS if you suspect or become aware of any loss, theft, or unauthorized use of your password.

 

Purchases through the Website

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All purchases made through the Website are subject to our acceptance. This means that we may refuse to accept or may cancel any transaction, in our sole discretion, and without liability to you or any third party. The Website does not permit orders from dealers, wholesalers, or other customers who intend to resell items offered on the Website. BELLA ROSE POLE FITNESS expressly conditions its acceptance of your order on your agreement to these Terms, and to all additional terms and conditions that are provided to you on the Website that govern your purchase of certain Products. By ordering Products through the Website, you agree to provide true, accurate, current, and complete information. BELLA ROSE POLE FITNESS reserves the right without prior notice to discontinue or change specifications and prices on Products offered on and outside of the site without incurring any obligation to you. Prices and availability are subject to change without prior notice, and BELLA ROSE POLE FITNESS reserves the right to revoke any offer to correct any errors, inaccuracies, or omissions.

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BELLA ROSE POLE FITNESS wants you to be satisfied with your purchases from this Website. If you wish to return a product, please review our Online Return Policy, which are incorporated herein by reference.

 

Website Ownership and Content

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The Website contains materials including, but not limited to, text, images, designs, photographs, videos, audio clips, graphics, button icons, pictures, advertising copy, URLs, technology, software, and the overall arrangement or “look and feel” of such materials including copyrightable material, as well as trademarks, logos, and service marks that belong to either BELLA ROSE POLE FITNESS, (collectively the “Content”). The Website and the Content are owned, licensed, or controlled by BELLA ROSE POLE FITNESS, its licensors, and certain other third parties, and all right, title, interest in and to the Content and the Website are the property of BELLA ROSE POLE FITNESS, its licensors, or certain other third parties and are protected by United States and international copyright, trademark, trade dress, patent or other intellectual property rights and laws to the fullest extent possible. By using the Website, you will not obtain any ownership or intellectual property or other interest in any item or content on the Website. Subject to your agreement and compliance with this Agreement, BELLA ROSE POLE FITNESS grants you a limited, non-exclusive, non-transferrable, non-assignable, revocable license to access, display, view, and use the Content on the Website for your own personal, non-commercial use only. You agree that BELLA ROSE POLE FITNESS may immediately and, without notice to you, suspend or terminate the availability of the Website, its Content, or the Products without any liability to you or any third party.

 

RETURN POLICY

 

You have 30 days from the date of delivery to return your item.

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All returns are refunded via store credit in the form of a BELLA ROSE POLE FITNESS E-Gift Card. Returns are processed within 5-7 business days after your item(s) are delivered to us.

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We do not provide prepaid return labels and you are responsible for covering shipping costs to return. 

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We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy. 

• Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.

• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

• Damaged, defective, or incorrect items must be reported within 7 days of delivery.

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All items returned must be in original condition (including all paperwork, packaging, and accessories) with tags still attached. All items must be unworn, unaltered, and unwashed. Items considered "Final Sale" cannot be returned including the following:

• Bodysuits

• Accessories

• Swim 

• Sale Items

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If you received items ordered online that were received damaged, defective, or incorrect, you will need to contact customer service in order to receive a full refund to your original payment method.

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Reserved Rights Regarding Returns

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We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

• An irregular or excessive returns history indicative of "wardrobing;"

• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or

• Potential fraudulent or criminal activity.

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Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.